Cookie Policy - Hospitality English Upgrade

This Cookie Policy explains how Chittoo Technologies India Private Limited ("Hospitality English Upgrade", "we", "us", or "our") uses cookies and similar technologies when you visit www.chittoo.com (the "Website").

This policy should be read together with our Privacy Policy and Terms and Conditions.

1. What Are Cookies?

Cookies are small text files that websites place on your browser or device when you visit a website.

Cookies help websites remember information about your visit, understand how visitors use the website, improve website performance and, in some cases, provide relevant communications or advertising.

We may also use technologies similar to cookies, such as pixels, tags, SDKs and local storage. In this Cookie Policy, we refer to all of these technologies collectively as "Cookies" unless otherwise specified.

2. How Hospitality English Upgrade Uses Cookies

We may use Cookies to:

• make the Website function properly;

• remember your preferences;

• keep certain website features working;

• understand how visitors use our Website;

• measure website performance;

• identify technical problems;

• improve our Website and user experience;

• understand the effectiveness of our marketing campaigns; and

• support advertising or other marketing activities where applicable and permitted by law.

3. Types of Cookies We May Use

3.1 Strictly Necessary Cookies

These Cookies are necessary for the Website to function properly.

They may be used for purposes such as:

• maintaining a secure session;

• enabling essential website functionality;

• remembering essential preferences;

• preventing fraud or abuse; and

• maintaining the security of the Website.

Because these Cookies are necessary for the operation of the Website, they may not be disabled through certain cookie-management tools.

3.2 Functional Cookies

Functional Cookies allow the Website to remember choices and preferences you make.

For example, they may help us remember:

• language preferences;

• region or location preferences;

• certain interface preferences; or

• information needed to provide a feature you have requested.

Disabling these Cookies may affect the functionality of some parts of the Website.

3.3 Analytics and Performance Cookies

We may use analytics and performance technologies to understand how visitors use our Website.

These technologies may help us understand:

• which pages are visited;

• how visitors navigate the Website;

• how long visitors spend on different pages;

• which features are used;

• how visitors arrive at our Website;

• whether technical errors occur; and

• how we can improve Website performance.

Where possible, analytics information may be aggregated or otherwise processed in a way that reduces its ability to directly identify individual users.

3.4 Marketing and Advertising Cookies

Where applicable, we may use Cookies or similar technologies to measure marketing campaigns, understand advertising performance or deliver more relevant communications.

These technologies may allow us or our advertising partners to understand whether you interacted with an advertisement or marketing campaign and subsequently visited or interacted with our Website.

We will use such technologies only where permitted by applicable law and, where required, after obtaining the appropriate consent.

4. Third-Party Cookies

Some Cookies may be placed by third-party service providers that operate services on our behalf.

These may include providers of:

• website analytics;

• payment services;

• security services;

• customer support;

• marketing measurement;

• advertising;

• video or other embedded content; and

• other website functionality.

Third-party providers may process information collected through their technologies in accordance with their own privacy policies.

We do not control the privacy practices of third-party providers.

We encourage you to review the privacy policies of relevant third parties to understand how they process information.

5. Cookies Used on the Hospitality English Upgrade Website

The specific Cookies used on the Website may change as we add, remove or update services.

Depending on the technologies currently deployed on the Website, Cookies may include:

The exact Cookie names and durations may vary depending on the technologies and third-party services currently used by Hospitality English Upgrade.

6. Managing Cookies

You can manage or disable Cookies through your browser settings.

Most browsers allow you to:

• view Cookies stored on your device;

• delete existing Cookies;

• block certain or all Cookies;

• receive a notification before a Cookie is stored; or

• allow Cookies only from selected websites.

Please note that disabling certain Cookies may affect the functionality or performance of the Website.

Where required by applicable law, Hospitality English Upgrade may also provide a cookie consent mechanism that allows you to accept, reject or manage categories of non-essential Cookies.

7. Cookie Consent

Where applicable law requires consent for the use of particular Cookies or similar technologies, we will request your consent before using those technologies.

You may change or withdraw your consent through the available cookie-management mechanism or by contacting us at:

privacy@chittoo.com

Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

Certain essential Cookies may continue to operate because they are necessary for the Website to function or maintain security.

8. Do Not Track

Some browsers offer a "Do Not Track" setting.

There is currently no universally adopted standard requiring websites to respond to all Do Not Track signals.

Accordingly, Hospitality English Upgrade may not respond to all Do Not Track signals.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to the Cookies and technologies we use;

• changes to our Website;

• changes to our service providers;

• changes in applicable law; or

• changes to our privacy practices.

When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Cookie Policy periodically.

10. Contact Us

If you have questions about our use of Cookies or similar technologies, please contact us:

Chittoo Technologies India Private Limited

Registered Office:
Bengaluru, Karnataka, India – 560095

Email: privacy@chittoo.com

Website: www.chittoo.com

Last Updated: 30 September 2026